Are you need to add live chat features to your WordPress site? Are you looking for your site’s best live chat plugins?
Then, you are in the right place. Raj Tech serves you the best and most wanted live chat tools. If you want to know the live chat plugins then read my post.
With the help of live chat plugins, you can start chatting with your customer’s clients, visitors, and anyone. Or we say in other words, you can start chatting with the public through your site. Many live chatting tools serve you desktop tool, software, and app which help and make easy to chat.
In this post, Raj Tech gives you the best WordPress Live Chat Plugins. In our list, most of the tools are standalone hosted services. Which integrates comfortably in your WordPress site.
This means that there is no load on your own server. It also reduces site performance, loading speed, and site size, which makes your site very important.
These tools are free and you should use one of them.
The 5 Best Live Chat Plugins for your WordPress Site are:
1. tawk.to
It is the most famous live chat tool which has very nice options for you. Compared to the other tools this tool gives you every single feature and option for free. That means you will get all these things without any spend any money.
I will tell you the strategy “free” of these tools. So, you can continue your reading to know the strategy.
It is the most famous live chat tool and it is also famous in the WordPress.org plugin section. It has more than 200,000 active installs and downloads.
Here you will see the many features of tawk.to which are free:
- Chat extension for your web browser
- Desktop apps or software for your OS (Windows and macOS)
- Mobile apps (iOS and Android)
- Support over more than 45 different languages
- Analytics and Reports
- No limit to see chat history
- File uploads
- More than 100 integrations with other tools
- Canned responses
- Agent to agent messages
- Message sneak peek
But some features are the paid features. If you want these features then you will need to pay. Like the live chat box show watermark (branding) “Powered by tawk.to”, if you want to remove the watermark in your chat box then you will pay $15 (INR 1,150) per month. You can also have chat box agents like employees in your chat box at $ 1 per hour (INR 74).
If you are interested and want a free live chat plugin. Then this is a good tool for you. I think it is very best.
If you want to register the free account then click here.
To install the tool for your WordPress site, click here.
2. HubSpot
Maybe it knows as the famous free CRM tool. CRM means or full form is Customer Relationship Management. It is the perfect and best tool including the live chat features. If you add or use this tool, you need to install the dedicated HubSpot plugin on your WordPress site.
It also integrates CRM in your site dashboard and creates lead gen forms or popups.
Everything is stored in the CRM server and this means that there will not be any kind of load on your site. So your customer will not have speed problems. It also keeps your live chat history to your server. You can use live chat history anytime in the future. This will make it easier to manage your customer problems or customer relationships.
If you are not available to chat with your customers then you can create automated chatbots. This tool allows creating automated chatbots with different types of targeted messages based on your users.
If you want CRM services then this tool is very good for you. But if you not CRM then you choose another tool in my list.
Price: This chat is free but some or advanced features are the paid version. You must pay to use the features. The paid version starts at $45 (INR 3,400).
If you want to register then click here.
To install the tool, click here.
If you are looking easy-to-use free live chat tool then this is an excellent working tool. It has a user-friendly setup for beginners. In the free plan, users get three live chat agents forever. Along with this, users get super-advanced features and a modern interface. But, users will have to pay for using certain features.
There are one more amazing features are here. You can use desktop apps (Windows and macOS) and mobile apps (Android and iOS)for chatting with your customers or clients.
You can also customize the chat interface according to your site. Like you can customize colors, fonts, features, and much more things. This tool allows chatting directly to the users.
This is also one of the free tools with basic features. You can download the free version from WordPress.org. The setup automatically creates an account. There are three types of paid plans.
- Chatbots start at $18 (INR 1820) per month (you can create automatic chatbots).
- Communicator starts at $18 (INR 1820) per month (you can add extra features for live chat, like a live visitor list, notification, and much more).
- E-Mail Marketing starts at $10 (INR 730) per month (you can send emails, messages, and notifications to your customers).
4. Chaport
This is another free tool which has well designed. It is a famous dedicated tool for chatting lovers. It has lots of useful features which have a modern chat interface. And the useful features are:
- Chat extensions for multi-web browser
- Desktop apps for Windows and macOS users
- Mobile apps for Android and iOS mobile operating users
- Canned responses
- File attachments
- Message sneak peek
- Customize your chat widget
- Group chats
- You can set auto chat inventions based rules
In the tool, you will see the backend and frontend interfaces are good and modern.
This is the free tool for a single operator which have limited features. If you want more operators and more features then you need to pay. You can buy premium plans or you can also test a free trial version.
Price: The premium version starts at $14 (INR 1050) per month.
You can register a Chaport account here.
Download the official Chaport plugin.
5. LiveChat
This is the most famous live chat tool and it is a premium tool. This tool is used by very big companies. Like McDonald’s, Paypal, Nikon, Lg, and much more.
There is a free version also available. But the tool price is according to its features and interfaces. You can handle both frontends and backend features.
These options are available for you to help you to do live chatting:
- Windows and macOS desktop apps
- Web browser extension
- iOS and Android mobile apps
According to your plan, you can access the chat features including these features:
- Transfer to the chat between the agents
- Canned responses
- Archives to your chat
- Message sneak peek (to see what clients are typing and you ready to reply)
- Chatting reviews, ratings, and surveys
- Reports and statistics
There are 170+ integrations are available with the other tools. They including CRMs, help desks, and much more things.
There is also an additional feature in LiveChat which it makes superb. You can also create chatbots for your live chat which is very cool.
If you are paying for the premium version or using the premium version. Then you will experience great features and you like it.
Price: Free for 14 days and Premium Version starts at $19 (INR 1,400) per active agent for one month.
